Returning visitors

visitor

Description

Report displays an overview of clickstreams of visitors who are returning to your site. The report runs in reverse chronological order. Most recent visits at the top of the list.

The columns read from left to right; last event, duration, and current page (exit page).
A current page (exit page) is the last recorded page which your visited, and therefore may be an exit page (from which they leave your site).
You can click on any visitor icon (puppet) in order to be taken to that visitor's complete clickstream and visitor profile.
Hover over the icon/ puppet in order to see the visitor profile.
The Options bar provides you with the ability to set the display to page title and/or url and to select the number of results to present.
There are 'start/refresh' and 'next' buttons at the top and bottom of the page.
Bottom left of the page tells you: 'recently online first time visitors' which gives you the number of first-time visitors to have been online during the last 30 minutes.

Definition

A real-time report which displays clickstreams (most recent first) of visitors who are returning to your site. Each visitor is represented by an icon which displays their status and a visitor profile.
A returning visitor is a visitor who has been identified as having been on the site at least once before.

Functions & Features

 
Status indicatorPuppet color indicates online status; Green: active Orange/ yellow: recently active (3-10 min) Red: inactive
Individual clickstreamsClick the user icon (green or red puppet) to load a new page showing you the full event- or clickstream of the user through site or app, dating back to their first recorded activity.
DurationTime spent in session or visit. The time indicated is the total of all clicks or events. S.E. means single event. This means that only a single click or event was recorded. Time is calculated by measuring time between events. Therefore when there is only one event, "s.e." is displayed.
Visitor profile hoverHover over the user icon (green and red puppets) for complete User Profile.

Screenshot(s)

returning visitors

Available in accounts

Small Business
Corporate
Enterprise