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Track Events & Properties: The Complete Guide to Custom Visitor Tracking

Eddie MoojenOctober 6, 2017
Track Events & Properties: The Complete Guide to Custom Visitor Tracking

What is Event Tracking?

Event tracking is the ability to record any visitor action — a payment, a download, a scroll, a sign-up — and tie it back to a specific visitor's session. With Opentracker's website tracker, inserting data (events) can be accomplished by submitting an event to our logging servers with a secure HTTPS request.

A Flexible, Powerful API

The website tracker API has been designed to be fast, redundant, fault-tolerant, and scalable for high-volume events. It allows Opentracker customers to store event data with both GET and POST requests. Any internet-enabled environment — static HTML pages, dynamic webpages, CMS platforms, CRMs, smartphones — can send API requests.

Types of Events You Can Track

  • Single Events: Send any event with a simple JavaScript call.
  • Multi-dimensional Events: Send multiple event key/pair data entries in one call.
  • Email Events: Automatically added to user profiles and ranked in Top Emails reports.
  • Purchase Events: Link a revenue value to a specific visitor's journey.
  • Custom Variables: Add industry sectors, product categories, or any variable that matters to your business.

Why Custom Events Matter

Standard analytics tell you how many people visited a page. Custom events tell you what those people actually did — and crucially, which actions led to revenue. This is the difference between vanity metrics and actionable intelligence.

Getting Started

The Opentracker JavaScript contains ready-made functions and listeners so you can easily insert your custom events into the Opentracker Events Engine. Implementation typically takes minutes — and the insight you gain is immediate.

Ready to put your data to work?

Start with Opentracker or book a free 15-minute call with Eddie.