90% of buyers abandon a business after they experience bad customer service.
Another study reveals 82% of customers have left a company for the same reason.
Paid users won’t leave simply because they experience some problem with your product. Instead, they’ll contact your support. That’s the logical next step after facing a problem as a paid user.
In this article, we’ll be giving away examples and describe best practices to save you time and be more effective in implementing your marketing and sales campaigns.