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PAID but cannot access - Cause: Spyware Blaster

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Anonymous

Q: I have not cancelled my subscription but have been unable to log-on as per your email so that I could reset my payment preferences. Could you please advise as to what I should do next in order to continue service...

SOLUTION: I got it all figured out. It seems that the Spyware Blaster program I use has default settings blocking access to Opentracker. Two quick clicks and a save (and a browser restart) and I was able to log on and reassign my payment. Thankfully I already got the receipt and am back to viewing stats.