If you see visitors duplicated in your clickstream? check to see if they move from "www.mysite.com" to "mysite.com". From a part of your site with "www." to a part of your site without.
Here is the resolution:
1. use the "add site" feature to register your site as "mysite.com"
2. in the source? code edit your javascript with a "." before the site name
For example widgets.com is the top level domain for http://www.widgets.com and http://widgets.com
So if you want to track both domains and not see double puppets;
1.you need to register widgets.com in Opentracker.
2. The script needs to be modified slightly.
Normally the first segment of script looks like this:
This needs to be modified to:
NOTE: the only change is the addition of the "." before the domain name.